If you've got any question this is the best place to search before contacting us. You will find answers to questions that are asked frequently. Read on and learn more about PSDgator.
General
- What services do you offer?
- We slice your design and code it into valid, semantic and compliant xhtml/css. We can also implement your design as a template for Joomla or Word Press. Each page that is hand coded by us will be SEO friendly and compatible with ALL browsers.
- How long will it take?
- PSDgator offers high quality services fast. You will receive a coded page from your design, images, and read me instructions in just two working days.
- What type of file do I send?
- You can send any graphic file type such as: PSD, PNG, JPG, BMP, AI, etc. or you can send an archive with your graphic file too.
- Do you offer technical support?
- If you've got a problem with installation after we send you the coded page or don't understand the instructions you can contact us and we'll try to answer and solve your problems quickly.Back to top
- Can you convert a static site into Wordpress?
- Yes this is possible. Give us the URL of the old site, we'll review it, ask a few questions and then give you a quote for the job.Back to top
- How much would it cost to turn a Homepage and Sub-page into a fully functional Wordpress theme?
- It all depends on the complexity of the project and your specifications. Please contact us so we can review the designs and specifications first.Back to top
- Can you provide us with an average estimate for a standard Wordpress template site?
- A standard Wordpress theme with two different layouts for homepage and internal pages costs, on average around US $350-$400.Back to top
- I'd like to discuss my project with someone. Besides contact forms and emails, can I speak to somebody?
- Sure this is possible. We can call you on your landline phone or Skype. If it's very urgent then don't hesitate to give us a call. Our Skype ID is a.papamichail and our landline phones are
+30 2311 251 630 and +30 2311 251 631Back to top
Workflow
- Do you install websites?
- Yes, if you provide us with the FTP details of your hosting server, then we will host it. For a Dynamic website we usually charge a nominal fee on an hourly basis.Back to top
- Do you comment on your coded page?
- Yes, after job is completed you will have well-structured and commented CSS.Back to top
- Our designer lost the original PSD file. Can you work with the JPEG version?
- We can slice any straightforward design image (JPG, GIF, TIF, PNG, BMP etc.) to xHTML/CSS.Back to top
- For multiple pages of say 2-3 different page designs what would the additional cost be?
- The price depends on the complexity of the pages but a usual price would be $99 per page. We also give 25% discount for any additional pages of the same project so each internal page would work out at $74.Back to top
- Are there any specific guidelines for setting up the PSD files?
- Nothing special. Just organize your graphics and pages in 'layers' and 'layer groups'.Back to top
- What would be the average turn-around time for slicing?
- Here's an example. For a standard two page site (homepage and internal page) the turn-around time is just two business days.Back to top
Payment
- How do I pay?
- PayPal is one of the best payment processors in the world and the one we use to process your payment. Once we receive your order details we will send you an email for more information with our payment address.Back to top
- Do you offer any discount?
- Yes, existing customers, or returning customers, can get up to a 10% discount on their second order. We also offer a 25% discount for each secondary page.Back to top
- Do you have a money back guarantee?
- Yes. If you choose a refund before we begin slicing your design, or if you're not fully satisfied with our work, we'll give you a refund. Read more about it on the about us page.Back to top
- How can I install/update the page?
- After we finish our work, you will receive a read me file that will contain all necessary information for installation and easy update of your HTML pages.Back to top
- Do I have to pay for the quote?
- No, zero, null, zilch.Back to top
- Will I have to request an invoice?
- No, you don't have to. We will automatically send you an invoice by email through our online invoicing system.Back to top
- I have a few finalizations on the designs, so I will be sending them to you within the next day or so. Should I pay prior to sending or afterwards?
- For projects that exceed US $1000 we can work with 50% payment in advance. The rest of the payment can be made after the work is delivered to you.Back to top
Technical
- Will I have problems with certain browsers?
- No, the pages that we code are compatible with ALL browsers, from Internet Explorer, Firefox, Opera to Safari and other browser types.Back to top
- Will you mention your name somewhere in the code?
- No. All rights will go directly to our clients. Our name won't appear in XHTML or CSS.Back to top
- If I want to use a CMS, could you code my design for that?
- Yes. We can slice and implement your design as a template, skin, theme for WordPress and Joomla. You just have to choose "More Options" from the Order Page.Back to top
- I need some Wordpress plugins my theme uses to be customized based on its look and feel. Can you do that?
- Yes we can customize your Wordpress, Joomla or Drupal components/plugins/modules based on your theme look and feel. This is something custom and you need to contact us first.Back to top
- How intensive can my Javascript requests be, what effects do you cover, and what frameworks do you support?
- We can do almost everything in Javascript from drop-down menus to Jquery/Mootools image slideshows, effects and applications, plus bespoke requests.Back to top
- What if I have a site with lots of similar pages and how do multiple-page designs work? What would a 10-page project cost, for example?
- As an example, if you need ten pages which comprise of two main templates (one for homepage, and one for secondary pages) we would charge $99 for each template. Then, depending on the level of customization for the pages which will use the same template as a foundation, we will charge on a page by page basis, but no more than $74 per page. If for example some pages require Jquery functionality we will quote you a price before going ahead.Back to top
- Can you embed SWF Flash files on my pages?
- Sure we can. And to ensure that your 100% W3C compliant, we use JavaScript to embed SWF files usually (swfobject).Back to top
- I have no idea what those software implementation and advanced options are. I just need this PSD file converted to HTML.
- Don't worry about it! If you find the process on the order page confusing you can just attach your PSD file and send it to sales@psdgator.com and instruct us what to do. We will quote the project and send you a PayPal invoice for the payment.Back to top
- Do you also do content updating? I have the new content in DOC/PDF format and I want you to place it on my website.
- Yes. If you provide us with the content, we will add the content to the page - $20/page.Back to top
- Will your code work with IE6? Do you use hacks for IE6?
- We never use CSS hacks for IE6. Your code will be tested for IE6 and it will work perfectly. We only use "conditional comments" ([if IE 6]) in separate CSS files if this is necessary.Back to top
- I have 5-6 different roll-over states for links on the page. Are these included in the fee?
- All (CSS only) rollovers you need are included for the same price.Back to top
- Is it possible to get the original PSD files returned, with the sliced regions saved in Photoshop? Our project requires this for future changes.
- Yes we can return the slices if required. Please don't forget to request them.Back to top
- Do you support any CSS framework like 960 grid system or Blueprint?
- Yes we do. If you need a specific framework to be used for your pages then contact us first so we can arrange it.Back to top
- Do you implement Javascript effects like rollovers, etc? If so, is there an extra fee for this?
- Yes we can implement any Javascript effect or feature using regular Javascript or Jquery/Mootools. Just contact us and let us know what you need before you place your order.Back to top
- I've sent a homepage and internal page design. Will I get the standard HTML/CSS styles by default or do I have to request them?
- Upon request, we can provide an HTML style template with all the standard HTML Tags like p, h1, h2, h3, links, lists, etc.Back to top
- Do you slice email templates with compatibility for major email clients? Specifically Outlook 2007?
- We can convert your newsletter design to a fully working HTML newsletter that will be compatible with all the major email clients. We offer maximum compatibility with all email clients like MS Outlook 2003+, Outlook Express, Apple Mail, Mozilla Thunderbird, Opera M2, AOL Webmail, Gmail and Hotmail. What's more, your email newsletters will work great with all email marketing service providers like MailChimp and ConstantContact.Back to top
- How should I describe roll-overs or Javascript specifications in the PSD files?
- You can put the roll-overs in different, hidden 'layers' and describe that according to your specifications. The same for Javascript. If for example, you have a slideshow, you can have multiple layers for each slide.Back to top
