If you've got any question this is the best place to search before contacting us. You will find answers to questions that are asked frequently. Read on and learn more about PSDgator.

General

What services do you offer?
We slice your design and code it into valid, semantic and compliant xhtml/css. We can also implement your design as a template for Joomla or Word Press. Each page that is hand coded by us will be SEO friendly and compatible with ALL browsers.
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How long will it take?
PSDgator offers high quality services fast. You will receive a coded page from your design, images, and read me instructions in just two working days.
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What type of file do I send?
You can send any graphic file type such as: PSD, PNG, JPG, BMP, AI, etc. or you can send an archive with your graphic file too.
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Do you offer technical support?
If you've got a problem with installation after we send you the coded page or don't understand the instructions you can contact us and we'll try to answer and solve your problems quickly.
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I want to talk to you, what's your Skype address?
Our Skype ID is a.papamichail and our landline phones are
+30 2311 251 630 and +30 2311 251 631
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Workflow

Do you have a money back guarantee?
Yes. If you choose a refund before we begin slicing your design, or if you're not fully satisfied with our work, we'll give you a refund. Read more about it on the about us page.
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Do you install websites?
Yes, if you provide us with the FTP details of your hosting server, then we will host it. For a Dynamic website we usually charge a nominal fee on an hourly basis.
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Do you comment on your coded page?
Yes, after job is completed you will have well-structured and commented CSS.
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Our designer lost the original PSD file. Can you work with the JPEG version?
We can slice any straightforward design image (JPG, GIF, TIF, PNG, BMP etc.) to xHTML/CSS.
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Payment

How do I pay?
PayPal is one of the best payment processors in the world and the one we use to process your payment. Once we receive your order details we will send you an email for more information with our payment address.
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Do you offer any discount?
Yes, existing customers, or returning customers, can get up to a 10% discount on their second order. We also offer a 25% discount for each secondary page.
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How can I install/update the page?
After we finish our work, you will receive a read me file that will contain all necessary information for installation and easy update of your HTML pages.
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Do I have to pay for the quote?
No, zero, null, zilch.
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Technical

Will I have problems with certain browsers?
No, the pages that we code are compatible with ALL browsers, from Internet Explorer, Firefox, Opera to Safari and other browser types.
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Will you mention your name somewhere in the code?
No. All rights will go directly to our clients. Our name won't appear in XHTML or CSS.
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If I want to use a CMS, could you code my design for that?
Yes. We can slice and implement your design as a template, skin, theme for WordPress and Joomla. You just have to choose "More Options" from the Order Page.
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I need some Wordpress plugins my theme uses to be customized based on its look and feel. Can you do that?
Yes we can customize your Wordpress, Joomla or Drupal components/plugins/modules based on your theme look and feel. This is something custom and you need to contact us first.
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How intensive can my Javascript requests be, what effects do you cover, and what frameworks do you support?
We can do almost everything in Javascript from drop-down menus to Jquery/Mootools image slideshows, effects and applications, plus bespoke requests.
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What if I have a site with lots of similar pages and how do multiple-page designs work? What would a 10-page project cost, for example?
As an example, if you need ten pages which comprise of two main templates (one for homepage, and one for secondary pages) we would charge $99 for each template. Then, depending on the level of customization for the pages which will use the same template as a foundation, we will charge on a page by page basis, but no more than $74 per page. If for example some pages require Jquery functionality we will quote you a price before going ahead.
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Can you embed SWF Flash files on my pages?
Sure we can. And to ensure that your 100% W3C compliant, we use JavaScript to embed SWF files usually (swfobject).
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I have no idea what those software implementation and advanced options are. I just need this PSD file converted to HTML.
Don't worry about it! If you find the process on the order page confusing you can just attach your PSD file and send it to sales@psdgator.com and instruct us what to do. We will quote the project and send you a PayPal invoice for the payment.
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Do you also do content updating? I have the new content in DOC/PDF format and I want you to place it on my website.
Yes. If you provide us with the content, we will add the content to the page - $20/page.
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Will your code work with IE6? Do you use hacks for IE6?
We never use CSS hacks for IE6. Your code will be tested for IE6 and it will work perfectly. We only use "conditional comments" ([if IE 6]) in separate CSS files if this is necessary.
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I have 5-6 different roll-over states for links on the page. Are these included in the fee?
All (CSS only) rollovers you need are included for the same price.
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